For the purpose of the General Data Protection Regulation (“GDPR”), we are the Data Controller of any personal data we hold regarding you. We respect your privacy and are committed to protecting this data. We adhere to the principles of the GDPR when processing your personal data.
If you have: (i) any concerns about our processing of your personal data; or (ii), you have a general enquiry in relation to data protection, please contact email@example.com.
You have the right to make a compliant at any time to the Information Commissioner’s Office (“ICO”), the UK’s supervisory authority for data protection issues (www.ico.gov.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
Personal Data: means any information relating to an identified or identifiable natural person (“Data Subject”) from which that Data Subject can be identified directly or indirectly (in particular, by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person).
Special Category of Data: means personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person’s sex life or sexual orientation.
When we refer to “personal data”, we mean both personal and special category of data, although we do not envisage that we will collect any special category data from you.
We primarily collect personal data from you through direct interactions with us by our website, email, telephone or face to face. We may also have personal data returned to us from third parties which you engage with in relation to our services to you (such as data on amounts paid by you to us which is returned to us from our payment providers Go Cardless and Stripe)
We may collect the following data to undertake one of the services that you have requested:
As you interact with our website, we will automatically collect technical data regarding your equipment, browsing actions and patterns. We collect this personal data by using cookies and similar technologies.
Your personal data will be stored in the UK.
Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have entered into with you or accept you as a member. In this case, we may have to cancel a product, service or membership you have with us but we will notify you if this is the case at the time.
To provide you with our services, and to be a member of Hibernian Supporters Limited, we need to know your name and contact details.
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Generally, we do not rely on consent as a legal basis for processing your personal data although we will get your consent before sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.
We have set out below a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so.
We may process your personal data for more than one lawful basis depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal basis we are relying on to process your personal data where more than one basis has been set out in the table below.
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
We may disclose your personal data to third parties:
In all instances where we disclose your personal data to third parties, we will ensure that your data is appropriately protected.
Where our suppliers process our personal data on our behalf, we require them to put in place appropriate security measures to protect your personal data in line with out policies. We do not allow our suppliers to use your personal data for their own purposes that only permit them to process your personal data for specified purposes, in accordance with out instructions and data protection law.
We do not transfer your personal data outside the European Economic Area (the “EEA”).
We work hard to protect your personal data and have adopted appropriate technical and organisational measures to prevent it from being accidentally lost, used or accessed in an unauthorised way, altered or destroyed.
In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your personal data transmitted to us via the internet. Any transmission is at your own risk.
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for (including for the purposes of satisfying any legal, regulatory or reporting requirements). We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
Details of retention period for difference aspects of your personal data are available in our retention policy which you can request by contacting us.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. The following are the cookies currently running on our website:
Under certain circumstances, you have rights under data protection law in relation to your personal data. We have summarised your rights below:
If you would like to exercise any of the rights set out above, please contact firstname.lastname@example.org.